Terms Of Service

Terms of Service

1. Introduction Welcome to Nest & Haven. By accessing or using our website, you agree to comply with and be bound by these Terms of Service. Please read them carefully before using our services.

2. Eligibility To use our services, you must be at least 18 years old or have the legal capacity to enter into a binding contract. By using our site, you confirm that you meet these requirements.

3. Services Provided Nest & Haven is an online store that offers premium home, decor, and lighting products. We act as a retailer and do not provide third-party marketplace services.

4. Account Registration 4.1 To make purchases, you may need to create an account. You are responsible for ensuring that your account details are accurate and up to date. 4.2 You must keep your login details secure and not share them with anyone. Any actions taken using your account are your responsibility.

5. Orders and Payments 5.1 All orders are subject to availability and acceptance. 5.2 Prices are listed in GBP and include VAT where applicable. 5.3 We accept various payment methods, including credit/debit cards and online payment gateways.

6. Shipping and Delivery 6.1 We deliver within the United Kingdom. Estimated delivery times are provided at checkout. 6.2 Delays due to unforeseen circumstances or courier issues are not the responsibility of Nest & Haven.

7. Returns and Refunds 7.1 You have the right to return products within 14 days of receipt, provided they are unused and in original packaging. 7.2 Refunds will be processed within a reasonable timeframe after the returned item is inspected.

8. Liability and Disclaimers 8.1 We strive to ensure the accuracy of product descriptions and images but do not guarantee that they are free from errors. 8.2 To the fullest extent permitted by law, we exclude liability for any indirect or consequential losses.

9. Privacy Policy Your personal data is processed in accordance with our Privacy Policy, which is available on our website.

10. Changes to Terms We reserve the right to update these Terms of Service at any time. Continued use of our website constitutes acceptance of any changes.

11. Contact Us For any questions or concerns, please contact our customer support team at support@nestandhaven.co.uk.