Shipments are made via Royal Mail, with a delivery time of 5 to 15 business days after payment confirmation. All orders come with Insurance + Tracking code and are processed on the same day the order is placed.

We offer a 100% satisfaction guarantee. If, for any reason, you are not completely satisfied with your purchase, we allow an exchange or return of the product within 14 days of receipt, with no additional charges. We aim to ensure your experience with Nest & Haven exceeds expectations, offering only the best in quality.

The consumer has the right to withdraw from the contract within 14 days of receiving the product or service when the purchase is made outside a commercial establishment. To request a refund, please contact us via email at: support@nestandhaven.co.uk

After the dispatch confirmation, you will receive the tracking number and a link to track your order in real-time via email. You can also track your order by directly in the "Footer Menu" section on our website.

Yes, Nest & Haven is a reputable and trustworthy home goods store, committed to offering high-quality products and exceptional customer service. We have numerous positive reviews from satisfied customers and operate with transparency throughout the entire purchasing process. Our priority is to ensure your trust and satisfaction with every purchase made.